STGA COVID-19 Update

IMPORTANT NOTICE

During the current coronavirus crisis we are offering a limited service and the member of staff you require may not be available. Please phone and email as normal – if your enquiry cannot be dealt with at the time it will be noted and dealt with as soon as possible. For any urgent matters, please email vice-chair@stga.co.uk.

Both STGA and our self-employed guides are regretfully unable to conduct any tours at this present time.Our opening hours and contact details remain unchanged. We are very keen to get back to normal business as soon as possible. Please contact us to discuss any guide booking or other queries you may have.

Click Here for the latest updates and advice from the Scottish Government regarding the COVID-19 pandemic. 

 

Contacts

 

General Enquiries

 +44 (0)1786 447 784
 info@stga.co.uk  

Booking Service

 +44 (0)1786 451 953
 bookings@stga.co.uk  

Accounts

 +44 (0)1786 451 953
 accounts@stga.co.uk  

Training Manager

 +44 (0)7944 470 371
 training@stga.co.uk  
  

Cancellation Policy

Please note that all tours booked via our Guide Booking Service are subject to our standard cancellation policy. To make a new booking, discuss your options, or to cancel a booking, please contact our Booking Service on bookings@stga.co.uk or by phone on +44 1786 451 953.

Cancellation of confirmed tour/ guide booked through STGA:
Full Day Tours: Full fee is payable if tour is cancelled less than 14 Days prior to tour date
Half Day Tours: If less than 7 days notice of cancellation is given, a fee of 50% will be payable; if less than1 business day, full fee will be payable
Extended Tours*: If less than 30 Days notice is given, a fee of 50% will be payable; if less than 14 Days,full fee will be payable.

Booking Fees are non-refundable.

*An extended tour is a tour which lasts for more than one day.

 

View our full Terms & Conditions.