From 30 June 2020 onwards our office is offering a limited service, and the member of staff you require may not be immediately available.
For any urgent matters, please email email@example.com. All of our guides are contactable.
Both STGA and our self-employed guides are only conducting walking tours at this present time. We are very keen to get back to normal business as soon as possible. If you wish to cancel a tour, please send an email to firstname.lastname@example.org with the details of the tour including our reference/invoice number (eg N1234).
Click Here for the latest updates and advice from the Scottish Government regarding the COVID-19 pandemic.
General Enquiries+44 (0)1786 447 784
Training Manager+44 (0)7944 470 371
STGA Cancellation Policy
Please note that all tours booked via our Guide Booking Service are subject to our standard cancellation policy. To make a new booking, discuss your options, or to cancel a booking, please contact our Booking Service on email@example.com or by phone on +44 1786 451 953. We will respond to all enquiries when our office re-opens on 30 June.
Cancellation of confirmed tour/ guide booked through STGA:
Full Day Tours: Full fee is payable if tour is cancelled less than 14 Days prior to tour date
Half Day Tours: If less than 7 days notice of cancellation is given, a fee of 50% will be payable; if less than1 business day, full fee will be payable
Extended Tours*: If less than 30 Days notice is given, a fee of 50% will be payable; if less than 14 Days,full fee will be payable.
Booking Fees are non-refundable.
*An extended tour is a tour which lasts for more than one day.
View our full Terms & Conditions.